Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5723 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,723 reviews
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the services yet but if I need to everything will go smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few dollars to protect your purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a great opportunity to protect your products. You never know an item may fail after the manufacturer warranty is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to protect your appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad 5 year protection is great to protect your appliances from possible damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase. First dryer I purchased had manufacturer defect and Geek squad replaced it immediately. Didn’t have to deal with manufacturer directly which was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope to not need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad to have a warranty I hope to never use. could be cheaper and should be included IMO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always recommend coverage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the money. Geek squad has replaced and repaired my items. I am always satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful with recall of washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me by looking up my washer and informing me it was on a recall list by Samsung.they told me the steps to take and it worked out fantastic whereby the next day I had a new washer with a check from Samsung 4 weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it but it is a great price for the length of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washing Machine Ever, I highly recommend it. It plays music to allow you to know when it begins and when it ends. It handles soiled heavy duty clothes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time . Professional . Happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the coverage just in case of a repair. We bought this coverage before and had to use it and it was a good experience!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Richard. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Worth getting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the cost for 5 years protection. Have had issues in past with both washer and dryer and repairs and new units far outweighs cost of having this piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung washer and dryer set. The first set was great and near the end the protection package was VERY well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evangelist

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been the best and they are there when something needs fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was great. They were able to mount the tv and connect all devices perfectly. They were very knowledgeable and helped answer my questions well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, had to use to replace unit because of a dent, was prompt with a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and repaired the unit the very next day. The problem was solved and no further issues have come up since.

    I would recommend this to a friend