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Customer reviews

Rating 4.6 out of 5 stars with 5723 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 5,723 reviews
  • Rated 5 out of 5 stars

    Bestbuy beats a manufacturer's extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always available for a good fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't need to use the GeekSquad yet for any repairs for this combo, but I have on past appliances.. They're always attentive quick and fix what's wrong. Thanks, GeekSquad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone would be a fool not to get an extended warranty on a washer or dryer in this day and age. Things were not built as they used to be and in my experience 3 to 7 years the appliance will go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used them once and they were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never failed me definitely worth getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine hope I don't need the 5year service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good , guys were ok considering 5flights up. But I took care of them. Machine still running great I'm happy with my Samsung washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to have any protection in life and Best Buy is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fully satisfactory and technician are very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job at installing the machines. They gave me step by step on how to use and clean them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very important to get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to use this on my washer. No problems what so ever and make sure if u get a major appliance get the warranty. So worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S WORTH IT TO HAVE THE EXTRA SERVICE, IN CASE SOMETHING GOES WRONG. NOT ON EVERYTHING BUT MOST THINGS, IT'S HAVING PIECE OF MIND, YOU HAVE A BACKUP PLAN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love washing my actually everyone's I it the best purchase I've made this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great to have. This is just one of the many products I have gotten from Best Buy for which I have opted to get the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have warranty for electronics and appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to answer my questions when I go in and most times have a solution to the problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One uses water, one uses oil. Same thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this. We have had 3 sets of lg washer/dryer and after about 4 years something usually small will go wrong

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware when you buy any appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the Geek squad 5 year protection with an product I buy....The average cost per year is minimal and you have complete protection.

    I would recommend this to a friend