Customer Ratings & Reviews

I scheduled an appointment for my washer. The tech sat in front of my house almost two hours early, left after 5 mins (never got out the truck), marked me as no response and then I had to wait hours later for him to return because he didn’t want to be late for the next appointment.

I hope I never use it, but it always gives you peace of mind knowing that you are covered.

For me, Geek Squad has always been a "hassle-free" experience the few times I've had to require their help with a product issue.

Just do it! In todays age. They dont make stuff like they use to. Invest in your home, it was a good choice. Easy to schedule repairs, quick to repair, no hassle or extra.

use protection. 5 years of safety. dont want regrets without using protection!

The guys installed my unit and was in and out in less than.39 min.

we love it alot we needed it badly for are big family thanks so much

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

Bestbuy replace a Washer that goes with this dryer didn’t need to if the installation guys would have been better I wouldn’t have needed to even use my geek squad service it was nothing wrong with my washer except a bag was stuck in the outside vent. My tv was installed quick and professionally

I bought the Washer/Dryer Heat pump Dry , and as someone who worked servicing appliances for 27 years, I know things can happen, and I also know the technology these machines have now , I needed the Geek Squad on my side !!

Bad quality washer machine worked for 5 months then it broke down. Contacted whirlpool and the next available repair was 3 weeks later then send a 3 Rd party repair company to take a look at it and still waiting on parts for another month?? No parts available?? Whirlpool is made in USA?? The main reason to buy whirlpool was for parts availability since it’s made in USA?????

Always love getting what I need at best buy. Only place I ever get the warranty, because its the only place I trust. Very easy and professional, cant imagine going anywhere else. Thank you!

Very satisfied and well worth it. Our washer stop working i contacted geeksquad they set up at home appointment for you and they fix whatever is wrong with your washer. THEY REALLY ARE AVAILABLE 24/7/365 IT DOESNT MATTER THE TIME OR DAY and i do recommend this plan for everyone.

My warranty I always purchase them just in case I rather be safe than sorry. When I do have an issue, Best Buy takes care of it with no hassle.

The agent I had did an amazing job on fixing my washer. He fixed it quick and was in and out within a matter of 20 minutes

WITH ALL THE COMPUTERS IN THINGS TODAY THIS IS A MUST HAVE.

Im absolutely elated with my purchase , the features on both items makes washing and drying a joy without a long wait time of completion. I recommend these two products for anyone home addition.

While the extended warranty is a bit spendy, we have had a great experience with not too much fuss. The fuss was the smart-alecky kid ordering us around as if he had total control while also displaying way too much disrespect. The aloof posture of the "hands-off" generation is beyond annoying. Bring back corporal punishment, please.

im sorry it took so long to find this product. I love it and it is one of the best decisions I have made for my home improvement.

I love my washer.My clothes have never been cleaner