Customer Ratings & Reviews

I bought this for my prior washer and dryer each and used the dryer 6 times, and the washer twice, and all at no extra charge for me, totally worth it

I went ahead and got the 5 year plan for my Insignia 4.5 washer and 7.5 dryer. The agents installed in a fast and professional manner. They answered all my questions and concern. Nevertheless, the 5 year warranty just add a level of extra protection and comfort that my wife wanted. Hope I don’t have to use it, but it will be ready when needed.

Buying extended warranties used to be a tough decision for us. As consumer grade appliances seem to be engineered for shorter lives, it seem more likely we will experience a failure in the lifespan of the warranty. Our old dryer was serviced under an extended warranty and due to a parts shortage triggered a replacement where we got the full value of the previous device purchased (not including the extended warranty price). Glad we had it!

I have purchased Geek Squad warranty on several large purchases and will continue to purchase it for future purchases. I had a Samsung dryer that kept having the same problem with not heating. After 3 services, Best Buy replaced that dryer with an LG. No hassle at all. The services were easy to schedule. Parts are ordered based on what you tell them is wrong so they can fix it on the first trip. Service personnel are always professional and helpful.

Very thankful to know who to call when I need tech help!

This set is awesome love the ease and it’s so quiet you. Have to look at it to know it’s on.

Always need that protection! In case anything happens

great delivery and clean install washer working great.

One of my TV’s went out. The geek squad tech came to my house and pinpointed what was wrong. A piece needed to be replaced. He ordered the piece and had it sent to me house, and scheduled a time to come back to put it in the tv.. the tv was as good as new.

The only thing you can say about having extra protection and coverage shall a problem arise is, whew! One less thing to worry about. Proper planning because its necessary for me and my household.

Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.

The agents brought my dryer inside no issues and were super nice

Luckily haven’t had to use the 5 year plan but glad to know I have it incase anything were to happen

I recommend always getting the extended warranty on large appliances. Geek squad was excellent when I needed their help with a problem I was having. Very professional.

Nice! Clean! Best appliance you could buy. Will definitely recommend to family and friends.

Explains well. Much needed and worth getting help in maintaining proper functioning of this equipment.

The Geek Squad team members my family and I have worked with are professional and friendly. We find them to be knowledgeable of their job and committed to solving problems and providing overall quality service. I would recommend Geek Squad services without any hesitation.

It have affordable insurance price to keep my mache secure and protect

I just bought the dryer in late June 2024. Hopefully I will never have to use the 5 yr Geek Squad warranty I bought for it, but NO WAY was I going to settle for just the one year GE warranty.

Got the 5-year warranty I think is a good investment especially the washer and dryer being so expensive. Bought a Samsung refrigerator with the five you warranty and it was worth it. Refrigerator wasn't working too well called the warranty department within a few days they came and fixed it with no problems nothing out of pocket.