Customer Ratings & Reviews

This is one purchase that I hope we will never need, but it is reassuring to know that, should the washer ever break down during our first 5 years of ownership, we are fully covered.

You can never go wrong. I always get the geek squad protection on almost every purchase I can. Easy exchange and or repair process.

My 1st dryer was defective upon delivery, didn’t work, when I called week squad they said I would have to call store and purchase a new one, even though the 1st one never worked. Store employee was very helpful and a new dryer was delivered a few days later. However since the 1st one did not work, I don’t feel like I should have had to wait for another to be delivered.

Geek squad has excellent customer service. Definitely recommend !

Nice to.kmow if something goes wrong Wasn't a bad price point

Very convenient using, set & forget. The app notifies you when your wash is done, what stage it's in & many more

The agents very Professional. I’m grateful for their help!

They hooked my washer and dryer up. They was great

The agents installed my washer and dryer and made sure everything was working as it should be with the correct connections and hardware.

Not sure if I should be writing this review, since I haven't needed to use the warranty and hopefully never will. However, in my past experiences, there is a company that is as easy to deal with when it comes to warranties. So much so, that this is one of the few company's that I almost always purchase the warranty.

Good t customer service Great job Geek Squad. Thank you!

Thanks again to the geek squad service. It’s good to know that Best Buy has this option to help their customers!! Our dryer and washer are working well!!

First experience was my installation of my Sony 4K Smart TV. They removed my old tv and brought in the new one. Then the Geek Squad came in and did all the hook-up, showed me how to use it, and answered any questions I had. Was just a great experience, I went back to Best Buy to buy new washer and dryer. Installation team there was great. The Geek Squad is a super addition to Best Buy's team!

The geek squad is amazing! It’s better to insure your items and leave them in hand of professionals

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

I am so impressed with my front load washer and dryer by Samsung. It cleans well, it's so silent and the price was awesome!!!

Geek squad was on time for installation appointment and fast install great at what they do

It better be good for a repairs. I didnt buy it for anything but that

Do not ever buy an appliance without the BestBuy warranties. I can't begin to count how many times we have successfully used the warranties for everything from game consoles, appliances, computers and more. The cost for four or five years is less than a single repair. Furthermore, BestBuy repairs are completed relatively quickly. Home repair appointments are timely, as well.

One of the reason I shop at Best Buy first is because I know the Geek Squad support is superior to any other . I purchase it on any item that I believe may need an exspensive repair but also hope I never need the Geek Squad for any appliance that I have pruchased at Best Buy