Customer Ratings & Reviews

Washer and dryer combo. Works great. Just standard for the money

Geek squad always delivers great content squad protection

I have had such a bad experience so far with this warranty. 3 days to come look at it, not knowing after explaining on phone what it was or problem. Waiting 10 more days for multiple parts because they aren’t sure, just to cancel that appointment because they didn’t check to see parts had been delivered days before to my house. Now I have to wait 5 more days for next “available” appointment. So far it has been awful service. We will see if it gets fixed. So that will be 17 days out from when I made first phone call and maybe not even fixed then because they weren’t even sure what was wrong. I will update after next appointment but from now on I will buy my appliances from somewhere that actually cares about customer service. So far I get the run around to call this number or that number because nobody knows.

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place

Very good product and give a good save feelings create

Had some questions about my install, solved everything quick and easy

The Geek Squad is wonderful. They come at the time they said they would be here. They where quick and efficient

From Store to Delivery top notch Service, old appliances were removed with the new ones taking their place with cars and Demonstration run.

i hope i never have to use this, but it's a great service to have. 5 years is a long time for a warranty, so well worth it.

I love my Dryer its confortable inside and look great and any laundry nice color white and grey

Have never had to use it on any of my purchases but its nice to have

Was offered a great price to protect my investment.

kind of noisy and the lid is stuck on “locked” after a couple of months

Bought for my new washing machine because I have never had great luck with any kind of washing machine I get. I always get the protection plan for anything I buy!

We purchased the Geek Squad Protection Plan "just in case." However, my experience with Maytag products is that I'll never have to use it. It's getting harder and harder to find repair folks where I live. We also like the tech protection plan on our electronics. Best Buy is a friend!

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

The guys at the desk are well knowledgeable and helpful. I went in to get my phone checked after the backside cracked. They explaining the issue on the phone. They gave me the right suggestion to take my phone to the main apple store for the options available for me there.

Everything was good,Delivery on time,Service was really good

Not much to say about this. I get a paper and email with information for the geek squad. If something should go wrong I call and use it. That simple.

I have purchased Geek Squad Protection plans for all my appliances and any tech which costs me over $200 over the past 5 years. Great Customer Service at a decent price, which is more than I can say for the Manufacturer's plans offered/Customer Service that I've experience on previous appliances!