Customer Ratings & Reviews

good install. Neat and careful. very professional.

Great and quick installation...am ready to purchase the matching appliance and will obtain the same 5-year protection. Have not needed to use the Geek Squad, but the peace of mind in case I need them, is comforting.

Absolutely love this…it provides worry free coverage with protection and professional fix if needed with the Geek Squad.

This service has benefitted me already. It has allowed me to have free delivery and removal of my old appliances. This service has already paid for itself. A really good benefit to have should either of the computers fail. Good idea.

I received a good attention when I used ! Really quick

Can’t go wrong buying a warranty for pennies more especially on a washer and dryer that will be used daily . The Geek Sqauad warranty is a must for us on all products because it assures I didn’t waste my money if something happens to break .

My experience this month has been great we love this washer machine and hope can work well for many years..

Installed my washer and hopefully I never have to use the repair service but it gives me peace of mind knowing I have it.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

If you are on the fence. Just know that the price for after warranty diagnostic, not including fixing the issue is 80% of a five year plan.

We had a different washer it broke within a year best buy didn’t have the same brand but let us pick a different brand and just had to pay a difference we love our Samsung washer

This is a great washer and dryer. It's saves a lot of space and the smart home integration is pretty cool too

Love the washer and stand easy set up easy to use works very well

Geek Squad protection is a great value for us. It has saved us untold dollars in repairs over the past 20 years.

The Geek Squad is super! They deliver and set up our appliances/televisions and service any items that require repair. It is reassuring to have them as a back-up should we lose the function of any of our electronics.

Just like my other products I’ve bought from Best Buy, i always get the extended warranty through them. It helps incase something goes wrong that you had no control over. You pretty much get a replacement. The plan is well worth the $ spent on it.

Very pleased with the price of my warranty. I also like the fact that I was able to choose a 5 year warranty plan. Most stores only offer 3. I have used my warranty one time in the past (for a different product) and was pleased with the service.

The techs brought the tools, I already had the connection hoses and hookups, and have not needed the technical services of the Squad in the year since purchase. Zero problems with the entire purchase.

Called in 1st time since purchase in 2020. Received someone out of state, hard time understanding and he didn't speak very good english and called me Cereal. 2nd time called in, spoke with Shelly who did a great job!! Took care of issue right away!

The delivery guys delivered and set up the stackable washer dryer where I wanted it