Customer Ratings & Reviews

Email delivery was fast. I have used this service before and they are great with warranties.

Great Whirlpool set. Large capacity, modern features.

Love the washing machine! Def worth the buy and handles are laegest loads!

The agents worked hard to do everything that I asked them to do and they worked with my schedule. They were kind a courteous to me and my family. It was a great help to have them here when everything was being set up, and it is a great to know that they will be with me for the next four years.

So simple, easy, breezy, 1, 2, 3! Geek Squad bought in my new washer and took away my old with such ease. Thankyou! We couldn't be more happier!

This is such a peace of mind if anything goes wrong with my newly purchased washing machine.

The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.

I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

I have been using these for over two years. I haven't had any issues. Washer is great and dryer drys. They were delivered and installed perfectly. I like that these are top loaders so no worry of mildew or leaks like front loaders.

They came out and checked my washer and decided i should just get a new one. It was Replaced within a week and i couldnt be happier with the service i received.

Always good to have protection and hopefully never need it.

Great service!! Everything was fast They helped me install my washer

They did a great job swapping out our washer and dryer.

I always buy extended warranties for my electronics and appliances. It nice to be worry free for 5 years. Should I need to use the plan, service is excellent and they are available when I am available.

I got the extended warranty because it was cheaper then the Nicor home Solution package I have. This way I’m working with the point of sale only. I’m going to ask about getting dryer coverage for my older machine. So far so good

I always get the three or five years protection plan for all my Best Buy purchase so I rest assured that I'm covered if any inconvenience.

Great piece of mind knowing if something goes wrong with our washer we don’t have to pay to get it fixed.

I am generally very cautious about extended warranties. With the new high tech washers and dryers this just plain makes sense to protect your investment. We looked at S**** for the same items, but their warranty was much more expensive without any benefit in coverage. Saved a lot going with BB and their warranty

Fantastic service by the geek squad, they never stop amazing me. Extremely knowledgeable in the field that they work in. The set up of the new appliances went very smooth and fast. I know who I’m getting for my next TV set up.

I have not had the need to use the protection plan. I am hoping not to ever use it. Some may feel that is a waste but I consider it an investment to ensure my products are protected with little to no disruption to my life.