Customer Ratings & Reviews

I decided to buy the Washer and Dryer and contract together with the BestBuy Card to get the BestBuy Points. You can wait and purchase later after you research the Mfr Service Warranty Service and BestBuy Service Contract to make an informed decision.

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

Scratch and dent! Literally that’s all this washer had wrong with it. We are extresxxx

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

The service technicians Jose and his partner did a super job installing and connecting our new washer as well as explaining its operation.

Have purchased protection on many of my electronics, but only needed once and came in handy. Repairs were made at no cost

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks

I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

Love that I'd I have any problems help is one call away

really impressed with the quick response, and the kindness of staff

The geek squad protection provided expert installation of my set

I took out the 5 year ext warranty because of their customer service. Never had a prob.

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

Great coverage and protections for the value! always great to have

If it were not for Geek squad I would not have had my previous machine replaced due to the multitude of issues with it.

Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan

Save your money, its not necessary to purchase geek squad-for me at least. If you invest in a good brand with warranty, just use that and take advantage

We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!