Customer Ratings & Reviews

As far as my purchasing the 3-year Geek Squad Protection Plan...I have not had to use it per se, but glad I have the peace-of-mind if/when I do .

Great service to add more time to your products warranty

I am really pleased with my set. I purchased the washer first when my other one failed. It is very spacious and washes my comforters gently but thoroughly. My dryer died months later, and I was able to find the matching dryer. It dries completely. I don't have to redry clothes due to tangling. I am very happy with this Team for Clean!

The only bad part is if anything happens after the first 14 days and before the one year mark you have to use the manufacturer warranty. Totally worth the costs. They have saved us hundreds in repair bills. Everything I get I buy the geek squad protection.

Really needed Geek Squad, and the came through. Three issues resolved...just wish it hadn't expired

Had the Greek guy come over to look at my new washer he was a very nice gentleman help me out really appreciate his service

This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

Definitely a must to purchase this extra protection

Has been using Geek Squad services and totally worth to get it, great service and customer satisfaction so far

Unit cleans well and has many features.my only complaint is its custom program feature is only programable via the app.

For the price, this washer measures up with the best of them. It has quite a few washing cycles/options. It operates so quietly that you would swear it's not on. Everything comes out clean as expected. Very pleased with it.

Good pricing on 5 year warranties on major appliances and electronics. Never had to file claim but great peace of mind

I WOULD HIGHLY RECOMMEND HAVING THE 5 YEAR EXTENDED WARRANTY ON ANY APPLIANCES

Quick & easy checkout for my washer when it came to buy it in store. We have had their services and they are quick, puntual, and efficient with the services they do. Awesome overall!!

This plan makes sense to me for a washing machine. Hower, I plead you to purchase after the item is delivered. It srats at the time of purchase even though the item may be delived two weeks later. This caused me my warranty, due to me thinking it was based on the delivery date, and Geek Squad refusing to repair since I called with issue a few days passed the 5 year purchase date and a week before 5 year delivery date. I assumed it would be based upon delivery date. I did not make this mistake this time, purchasing a few days after delivery.

The Geek Squad has been a great help with their install and support system.They're there to help you

Peace of mind that I have not had to use just yet on my Samsung washer purchase.

It’s nice to have the extra warranty coverage. We always buy extended warranty. The technology of the newer appliances makes it difficult for the average Joe to work on the appliances. I sleep better at night knowing I have warranty coverage.

we love each one and get it for all products purchased from Best Buy

Helped out very well and answered all of our questions.