Customer Ratings & Reviews

great 3-Year Standard Geek Squad Protection !!!!!!

Haven’t had to use and hopefully won’t but it’s so nice having the options to should something arise.

The best warranty on the market. Peace of mind for customers.

The Geek Squad serviceman performed an excellent job repairing our machine.

Awesome product. The dark color is very sleek and it runs very quietly. Would definitely recommend this product.

Always get a 5 year warranty on a major appliance because that's as long as they last these days.

Geek squad protection has never let me down. They are very professional and helpful when they are needed

Hope this keeps my washer and dryer in good working order.

Have peace of mind. Knowing that if something happen . Someone will help me to repair it and not cost anything because of protection plan.

We love that Geek Squad replacement product policy. Provides great customer service. Will continue to purchase.

We purchase a warranty on everything we purchase. It is a practice we have had for the 50 years we have been married. In many cases we have been glad that we did.

I don't really know what to say. I've used Geek Squad for a TV that had issues in the past, and the took care of everything.

after some serious thought, i decided to purchase an extended warranty for my new washer, and im so glad i did, because best buy has a great price for peace of mind

Haven’t used the service but I guess it’s a good thing? Best Buy is pretty good with following up on the warranty.

haven't used the service yet, but I am sure since it is the bestbuy I hope it will be good.

Great product at a great price. It is always a good buy for a large appliance.

Just used a 3 year warranty on dryer. So I decided should probably take out another extended warranty.

Have always replaced dryers when they couldn't get anyone out here to repair them

I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..

The agents installed the washer and dryer and we have had no problems. Love the set.