Customer Ratings & Reviews

I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

AGENTS ARE VERY EDUCATED AND HELPFUL ATLANTC AVE ESPECIALLY THEY ARE ALWAYS BUSY

Got a great LG washer and dryer with a one-year warranty from factory ... Not saying if that's good or bad but I do know Best Buy's extended warranty it's a lot better because if they can't fix it They will replace it for the cost you pay for

I love when it let me know when the cicle is done.

This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

I have been very happy with Geek Squad, they help me with every issue.

Exceptional customer service happy with my purchase

Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

Cant go without geek squad service a most have for every purchase

always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

Geek squad protection did well for a TV I bought and thats why I got it again. Hopefully when I need it again it will be helpful like the TV coverage.

really need this incase in future something went wrong and they did awesome

Can’t go wrong buying a warranty for pennies more especially on a washer and dryer that will be used daily . The Geek Sqauad warranty is a must for us on all products because it assures I didn’t waste my money if something happens to break .

This service has benefitted me already. It has allowed me to have free delivery and removal of my old appliances. This service has already paid for itself. A really good benefit to have should either of the computers fail. Good idea.

Satisfy and secure with this purchase Protection plan

Hoping I won't have any need for it but got the protection plan because you never know what can happen and it was a good price point!