Customer Ratings & Reviews

Would definitely recommend it to my friends and family members.

Love the appliances and the guys that delivered and installed

I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

Great because Geek squad comes out if there are any problems. So far i haven't needed them.

easy to claim if needed no problems to make a claim and repairs or exchange are gurantee

Purchased this protection. Anything goes wrong with the parts or a device needs replacement, this plan should cover the need. Very appreciative of the staff and service provided to buy this coverage.

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

I am amazed it wojes great I love the quick feature makes my life more easy

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

So far so good -- we feel like we're well-covered with the 5-year Standard Geek Squad Protection service plan we purchased with our new LG washer. Highly recommend to buyers for the peace of mind.

Best plan ive found so far and this will help with maintenance for years to come on my appliances.

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

We purchased the 3yr. Protection plan just for added peace of mind. I feel that it is a good investment.

I hope works fine my insurance for 5 years or i hope dont need it

The peace of mind knowing that this is protected for years to come is a relief!

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.

Geek Squad always gives Great service. I Always get the longest Warranty possible.

Protected for 3 year! That’s a steal! Amazing taking care of your customers

Bought a dryer and had to get geek squad. We’ll see how it goes.