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Customer reviews

Rating 4.6 out of 5 stars with 5746 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 5,746 reviews
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to have any protection in life and Best Buy is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection. Good to know I will be covered for any problems I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as there is no water damage. A tech will help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this plan for peace of mind based on experiences we have had in the past and how the Geek Squad helped. Hopefully we will not need them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I teally liked them. They work as advertised. The clothes come out very clean and the dryer works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Everything was as described. Recommend for everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to answer my questions when I go in and most times have a solution to the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, In addition to Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, greatly satisfied with customer service provided. Very helpful in addressing my needs. Recommend this service depending on the product purchased but don't forget about your manufacturer's warranty as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fully satisfactory and technician are very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have warranty for electronics and appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced still figure out details on what purchased have to ask them for more details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never failed me definitely worth getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with Geek Squad Protection plans. I like knowing that if I need Service I can count on the Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have to fight foe your claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need more protection. Than stadard warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 year protection. A must nowdays. LG only covers 1 year on labor. That 10 year motor waranty on their washers, only pays for parts not labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used them once and they were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Very happy with my purchase. Recommend this product!

    I would recommend this to a friend