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Customer reviews

Rating 4.6 out of 5 stars with 5746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,746 reviews
  • Rated 5 out of 5 stars

    Washer/dry combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived and installed on time and as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad 5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll give 5 stars for the option to protect my device. I haven't had to use the protection yet though, so 5 stars just for the ability to do so. This is useful since it is for a washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very important!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important if you want to protect your appliances or electronics. It gives you peace of mind to know that if something goes wrong, you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellence!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup by the Best Buy team! I would purchase from Best Buy in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great service to get when purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought extended warranties on everything from best buy, when i spend over $299.00. I have used the warranties, and it has paid for itself, and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any appliances without the 5 years Geek Squat Protection. I recommend everybody do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service When Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to get warranty anything you use through out the years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - 3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need to use it but got it because I’m a sucker and didn’t want to deal with it if there happens to be a problem. I have also had good experience in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy appliances at Best Buy because of service plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Repair Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase an appliance without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Best Buy with the warranty with household appliances. For the price and service, it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust them completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them but when I call the store they walk me through my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washs and drys everything once, and clean and dryy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nesseasaty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer/dryer combo - delivered and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new LG washer/dryer combo - Delivered and set up went great - got the 5yr protection for a great price

    I would recommend this to a friend