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Customer reviews

Rating 4.6 out of 5 stars with 5746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 5,746 reviews
  • Rated 5 out of 5 stars

    LG washer/dryer combo - delivered and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new LG washer/dryer combo - Delivered and set up went great - got the 5yr protection for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is excellent. Always professional and always provide professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be a good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.

  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my major appliances from Best Buy. One of the reasons I do this because of the Geek Squad Protection. It's not very expensive and it's not hard to use when you have break downs with electronics or appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have a Geek squad plan on anything I buy from Best Buy. They stand by anything they sell and don’t give you a hard time when a product fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought warranty for my one day old washer and was installed by bestbuy staff. Day later it broke. Wasn't flowing water. Best replaced it with 2/3days and got a brand new one! I think it had a bad seal or o-ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the plan but hope I do not need to utilize it. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very profetional the personal was kind and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Protection Plans are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Standard Warranties Pay for themselves in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    49ers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway protect your product, even if you think it cost to much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy support. Hassle free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is highly recommended to anyone purchasing any appliances for household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good service I recommend it to everyone, I called many time a had my washer and dryer stacked I ordres brackets was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repair Scheduled Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair was scheduled adequately, and the customer service rep was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected the washer and dryer by myself but it’s also a good idea to have the Quicks acting geek squad on hand in case you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! Top load easy to use. I love the settings for towels, big bulky, delicate…… It is great and gets my clothes really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection on all my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NEVER had any problem with any warenty from best buy in any of my purchases. I always recommend best buy for almost everything. I am almost an employee without pay thanks keep up the great items thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to install. Quick to repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly trust geek squad. Very professional. No sexual harassment. Know what they're doing. Will take care of your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad awesome and knowledgeable very patient, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use it but I’m glad that I’ve got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought the dryer on time and promptly had it hooked up and running.

    I would recommend this to a friend