Customer Ratings & Reviews

The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

The agents connected my devices but there was a problems with the washer hook up second time cold and hot water lines not installed correctly... Third time washer replaced fine

No issues works great. Love the steam feature. Easy setup

If your are getting a digital pad washer and dryer I do suggest to get insurance. Even if it is the best brand ,the control pad,cords and system will be exposed to water ,quimicals and humid.

This dryer had issues... my warranty is up and the dryer has torn up for the second time in 4 years.... dang I wish I would have purchased the 5yr warranty

I personally think the pricing is a little high. But when you’re concerned about breakdowns of an high priced appliances, you’re willing to pay the price.

I don't buy the protection plans all the time but I do when I buy expensive appliances. I hope I don't have to use this but if I do I know Best Buy will fix or replace like they have for me before.

Hopefully we don’t have to use this but in the past with major appliance, we had issues and with this protection plan we feel safe

They did an ok job installing my washer. Did quite get it leveled right. I had to have someone else to come out and get it leveled.

Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

Geek Squad Protection gives us peace of mind. Should we need service, we know where to turn and that the service will be that of an expert.

Purchased with the new Insignia washer which broke in 3 weeks. Made replacing easy

Value seems appropriate for the proper protection of an appliance.

I like Best buy's Geeksquad protection. I have used it in the past and always get it to protect my appliance investment.

Great investment when purchasing expensive equipment.

Very professional and quick! They helped me move out the old appliance!

I'm very happy to have this 100 percent covered washer/dryer repair for everything they come to your home fix replace anything for 4 yeas.

I haven't used this protection plan yet but I have used it for similar models in the past they are always pretty good about checking your products out

The agents installed my washer & dryer perfectly. Very friendly & knowledgeable. Couldn’t be happier with their service. Thank you.

I called back to add my protection cause I forgot to ask for it and it wasn’t no problem with it the representative added on and that was that