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Customer reviews

Rating 4.6 out of 5 stars with 5746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,746 reviews
  • Rated 5 out of 5 stars

    Starts with factory warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy need to let the customers know that this starts with the factory warranty so you are getting four year Not a fair price if four years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Satisfied customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the five year protection we have on our washer and dryer. If anything goes wrong on it Best Buy will fix it. It’s a must have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men came with the ordered parts I added to my bill hooked up everything …. Make sure you always purchase a warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year protection plan for each of the three purchases: washer, dryer, and washer pedestal. Have not used the plan yet, as the three items, I have only had for approximately 1 month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer-Dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had a challenge getting the machines to the installation area (in a condo) but got it done. I applaud them for their efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very happy with the service i hope that my new drier and washer continue to be working well for many years

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you've had a great experience so far! It's been a pleasure to help you out. Please let us know if you have any questions or concerns.

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving it. Love best buy warrant, worry free if there is an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far outstanding agents. I have not had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to be able to purchase additional protection to know that you'll have the help you need if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting the squad protection because you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting the squad protection because you never know!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great team , they offer a good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and proffesiinal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dropped them off and connected them to the water and electricity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT HAD TO USE YET BUT I FEEL BETTER KNOWING I HAVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the geek squad service saves me time and money on parts and labor. If the item can’t be fixed they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered were very polite & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty the best in the industry. Highly recommend warranty and “Toal Tech Support” for outstanding service and discounts…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranties with Best Buy. In the past I would never but based on how the other warranties have worked out when needed this is a must. Hopefully I never need it but if I do...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thing ever! i always buy a geek squad coverage on everything i get from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only have purchased the protection, have not used it

    I would recommend this to a friend