Customer Ratings & Reviews

Help is always here when you call they have the answer .

I have not used this for this purchase, but i ha e used them in the past- great service!

they have backed me up since I got the warranty especially my dryer, Now I'm calling on my washer and we shall see how they do, I haven't really had any problems with best buy and their warranties geek squad has not failed me yet, so I can only give them good reviews,

A five year warranty on new washer for a very reasonable price. I no-brainer.

geek squad on large purchaSE with lots of moving parts like a washer or dryer -- call for service before one year is up regardless if you need it

I review the Geek Squad service agreement and found it quite comprehensive for more then just faulty product coverage...

Your appliance is only as good as the extended warranty, or "Cheese" that you buy. Most modern appliances die within five years. Generally the parts are scarce because they go through them, so hopefully you can return the damaged unit and get a new piece of junk for the same price.

Have never had to use them, but it’s nice to know they are there if needed.

Geek Squad excellent customer service! Called to make an appointment and they came next day first thing in the morning and diagnosed and solved my issue within the hour regarding my hamper being disconnected in the washer drum!

Excellent product we love it. No issues really quiet when is washing and drying.

This product offers great value for money. It's well-made, durable, and has all the features needed at a reasonable price. It would definitely be recommended to others.".

Recommend Geek squad for your repair needs. Very polite staff.

I’m giving this 5 stars not because I’ve had to use it already, simply because I have used these enough in the past and I swear by them. I have never had an issue with the geek squad.

Had a problem with my first washing machine we bought and Best Buy stepped right up with my warranty and delivered a new one hooked it up and all is good.

Please take my advice and purchase the available extended protection. I don’t normally purchase extended protection, however with all the technology today I thought it would be a good idea. My 3 year old washer developed an issue that couldn’t be repaired. Best Buy did a great job of assisting me with a replacement and covered all of the expenses except hoses and the new extended protection. I’m completely satisfied!

easy to use, great quality easy to use, great quality easy to use, great quality

Our washer began making crazy noises after a couple of years. I called Best Buy and a tech came out to assess it within a couple of days. A day later, I received notification my washer would be replaced. It will be here in two days. Amazing, quick painless Customer Service all around!

The agents unloaded my appliance and hooked it up to the correct outlets and tubes . Very knowledgeable about the appliance and how to run it.

I bought this protection for my new washing machine which is the Maytag. It came with its own manufacturer warranty. That's all good and finding dandy but I wanted extra protection. Cost me over a hundred and something dollars but it was worth it to me.

Another warrant, another protection plan. Difficult to rate, because I haven't used it for this purchase. Others, have resulted in a positive experience.