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Customer reviews

Rating 4.6 out of 5 stars with 5748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,748 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plans are are necessity for expensive appliances. the the best for this types of guaranties are from BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get geek squad on my machine because the last one broke repeatedly. I know best buy did not make the Samsung washer, however they had to fix and replace it. I always get geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and provided a great customer service at the installation day. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Clean really well and fast. Hightly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get the warranty when buying expensive machinery. Most of time we don’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Plan helt you when you really need it. Technicians will guide you and visit in case to be necessary without extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but should we need it we have the peace of mind for our LG washer/dryer units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer were efficiently installed and old dryer and washer carefully removed

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Bucky. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only warranty I’ll buy I think most of them are a waist of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must buy if your buying anythign from best buy! These guys are awesome! they stand by there products! its a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it but glad I still have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the quality of things these days i always back up with the bb extended warranty...good compliment to the lg 10 yr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my warranty because now I know if anything happens my appliances are under the best care!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New type of machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG purchase with washers. We had our Maytag for 20+ years. I did my research and this was the one plus getting a warranity is always a good investment on a high price item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All major appliance needs protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection can save you lots of money in the future. You will know what I mean!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services all products the very good prices and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SusanRL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use the service so it must be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and faster services professional personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy can provide the tech to fix it, or the means to replace the item, I always purchase the GSP plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this for anything but it is always good to have a peace of mind if anything were to happen

    I would recommend this to a friend