Customer Ratings & Reviews

Definitely worth having as extra protection in case of any unforeseen circumstances. Provides a peace of mind.

Great products. Fit in the space needed in my home. Great place to sort and fold on top of. Units. Quiet sounding and efficient

Feel safer with the extended warranty. Takes the worry out of who to call!

Love the washer-dryer combo! Easy to operate; many features for different fabric needs. Great product!

You can not beat the service that the Greek Squad does. They are very knowledgeable about everything they deliver.

Great ppl very professional Didn't take long at all. Very detail also about what they was drilling and negativeing anything

Haven’t had to use it. But have had Best Buy warranty’s before on other items. They are great to deal with

I haven't had to use this service yet, but I'm glad I purchased the 5-year protection plan!

Invest in extra protection. The price is reasonable and will give you additional coverage is something. Happens to your product.

Invest in extra protection. The price is reasonable and will give you additional coverage is something. Happens to your product.

Excellent service highly recommend excellent customer service

Yea they took my old one didn't need it anymore because it was leaking

Well worth the cost! Repair team are the best! Very professional and tidy !

In addition to the appliances warranty we bought the Geek Squad warranty to ensure any issues were resolved. They called the same day as installation to see how our appointment went. Good customer service!

very good. it has good service . i reallly love best buy

It may break, therefor having protection really helps. Easy to add onto your order and easy to use.

Haven’t used them yet. Hope I will some day. I can’t rated them yet. We will see.

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

Purchased a new washer & dryer set. We've been happy with it! Installation by Best Buy was great and on time!

Washer works amazingly, however, need to call on the dryer. It doesn’t dry all the way through at times and socks and jeans are damp