Customer Ratings & Reviews

Gives us great piece of mind to know if anything goes wrong with our new washer or dryer that Best Buy will take care of it.

Geek squad install it. Vet fast and handy for free delivery and hook up. I would recommend anyone to buy and use free delivery.

The applience is good not sure id the price is good or not

Excellent. Had the same warranty package on your ur previous appliances and the Geek squad excellent. Highly recommended.

The warranty was nice price gives you a good piece of mind that you don't have to worry about it breaking down and having to buy a new one or paying big repair bills

We have been without a washing machine for over 6 weeks despite purchasing an expensive warranty from Geek Squad. Despite having ordered and received the parts needed for the repair, we have had 3 scheduled visits, each with repair people failing to show up without notice. We have made more than 8 lengthy phone calls to Best Buy, having to repeat the problem and being disconnected 4 times. When we called at 3 p.m. for an update regarding the most recent scheduled visit, we were first told "the parts were unavailable". When we said we have the part which was ordered through the warranty, they said " the technicians didn't come to work." When we asked why we were not notified when it was after 3 p.m., we were told that the company is "unable to contact technicians during the day." We were then told we could exchange our washer for a new item. When we tried to do so, we were told we actually couldn't exchange the item and would have to wait once again and hope their unbelievably unreliable repair company (which "cannot be contacted during the workday") would show up. If you want this type of service, go ahead and purchase from Best Buy.

A must have protection for appliances and other things. This can provide a peace of mind as appliance sure will break.

Always Always buy the warranty so it can be fixed or replaced

Must have Washer & Dryer Warranties. You never know what could happen! Better to be safe than sorry!

Have always had excellent service in the past and didn't hesitate for a moment to get this with our new appliance purchase.

No worries if my washer would need work. Will do whatever you want to be satisfied.

Great service very helpful helped me with my washer machine

Get to have . Whenever something with washer or dryer , I know for five years I don’t have to worry they would take care of it.

The washer and dryer I lovedddddddddddddddddddddddd

very good. it is good service. i reallly love best buy

It's worthwhile to purchase a protection plan on appliances. Especially appliances with computer components.

I haven’t called the geek squad for my washer yet.

Have not had to use it but it’s nice to know it’s there if I need it.

It is the best service I have been able to pay .. !!! they have a lot of patience and solve all my problems .. !!! thanks for your job

5 year protection. Great purchase. Great value for the money. Would recommend this purchase and would buy it again.