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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 5,748 reviews
  • Rated 5 out of 5 stars

    Protected. For years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only ideal that you purchase protection on big items you purchase. Repairs cost. But not as much when your protected. The cost for the plan was great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS. IS. AN. AMAZING. SERVICE! Well worth the $$$. I've used it 3x so far & it's paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty on the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty on the market. Peace of mind for customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to deliver over to the new place, on time and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to deliver over to the new place, on time and reliable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    washer dryer install

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] the installation went off without a problem, and they were on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Um, YES! This is a no brainer. However, I love the options that Best Buy provides for these large appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never make a purchase with getting the geek squad warranty, don’t hesitate protect your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the piece of mind for the price. Can't go wrong with 3 years of coverage for $89.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more washing dishes by hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need the protection plan, but it's there if I do. Not a bad price for piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Sqaud service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support. Geaksquad team helped very well when we received first delivery with damage pieces. It is easy exchange policy from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for insurance and its a 5 yr warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my washer and dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the process was easy, agents hooked up both washer and dryer and tested them before they left. they work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 year warranty for $135 is such a good value, especially compared to other big box retailers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the geek squad protection plan i have had zero problems with them. And customer support is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protect is awesome they stand behind it for repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance highly recommend to everyone service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer set installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old washer and dryer and hooked up my new set with no issues. Very kind and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, First Delivery was damaged during transport and my washer was replaced. Worth to have protection and have peace of mind for long tenure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been so great to work with. The only downside to them is it’s hard to get a person on the phone.

    I would recommend this to a friend