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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5596 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 5,596 reviews
  • Rated 5 out of 5 stars

    Great Washer and a bargain warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Installed it sooner than expected and it is the best Washing Machine and matching Dryer that I have ever purchased. I extended by Warranty from two years to five years just to be safe. A Great Value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know no matter what happens to my device that i can get it fixed and replaced as it is being fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad delivery/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contracted company that installed the drier broke my hardwood floor. They need Geek squad to do all of the installation. This is the 5th time I’ve had problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my washer and dryer set. Very quiet when it's running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team installed my Profile combo with great care! Was thankful with how quickly they got things done as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the ease of mine that if something happens to my product, geek squad will cover it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer despite being open box works perfectly. Sure it has a few dings and scratches but the functionality is great. And the open box price saved some nice coin over brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection service is worth every penny! Always have peace of mind knowing that should something go wrong, the Geek Squad is always there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my iPad and Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MUST have! Their service has been great and absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CrystalHill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to delivery they were wonderful they set up everything real quickly and were very very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good plans and they stand behind exchanges or returns with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fast and professional! Treated the washing machine like it was theirs ! Excellent customer service! The BEST BUY ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with all my purchases and articles I buy here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer could not be repaired and was covered under my extended warranty. There was not any problem working through the process and the replaced was scheduled for delivery 2 days later. Service dept ROCKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this coverage on our new Washer and Dryer set. It was very useful, when the dryer broke, they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection warranties for large appliances are a no brainer for me. Granted I am an old geezer, but I remember when washers, dryers, refrigerators and stoves lasted over 20 years. Not so any more. Warranties are a must for new appliances that have computers that burn out with power surges during bad storms. Besides appliances and appliance repair is so expensive now that extended warranties often pay for themselves in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the top across the board from great customer service to delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always buy the warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy extener warranty with large purchases. Only downside is that if you claim, you lose the remainin years/months of warranty and have to rebuy for replacement product. If I did not lose the extra year of coverage I paid for I would have given it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All washed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work with installation and delivery in timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes it simple to understand and get the service post purchase (after reviewing and comparing manufacturer extended warranty).

    I would recommend this to a friend