Customer Ratings & Reviews

Great team. Though am yet to use my 5-year geek squad protection. I will definitely recommend them for a friend.

Always get the warranty on whatever you buy definitely helps if anything happens

The agent installed my washer and dryer quickly and showed me the key basics on how to performs.

It is helpful to have this service if there are issues after the manufacturer warranty expires.

I FEEL REASSURED WITH THIS 3 YEAR PROTECTION PLAN ! THANKS BEST BUY FOR PROTECTING MY PURCHASES

Great deal for 5 year protection plan! They don't make things like they used to.

Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

Warranty from Best Buy is awesome and the price is wonderful. I always purchase the warranty from them. It's great to have for just in case.

This washer and dryer have been working just fine. I would buy them again if I needed another one.

A good service for the value. Opted for the 5-year warranty as too many times these things need some kind of service in just a few years.

I have purchased many products at Best Buy and have always had great success with getting their warranties. I find their folks easy to work with and knowledgable.

This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly

Geek Squad protection never lets me down. Great customer service, a total must have!

Best protection anywhere. Never had an issue with geek squad

I wasn't able to use this due to returning washer but have worked with geek squad before and they are amazing

I had to use the Geek Squad service for my dryer. I'm glad I purchased this service.

Fantastic service, good quality and always in time when you need it

I bought the Bestbuy extended warranty for my own peace of mind, I do not expect any problems, however, if something happens the washer is covered.