Customer Ratings & Reviews

Great experience and fast results in fixing our issue

Great to know you can have a plan that will service if anything goes wrong or needing repairs. Great investment.

This warranty for my washer makes me feel confident to throw my dirtiest clothes at the washer and not have to worry if the AI decides to take over the other appliances.

Haven't used it yet and hopefully won't have to use it for a long time. Thank you for offering this.

I have mixed feelings on this. I bought the geek squad warranty. I was told that supercedes the manufacturer. My washer less than 30 days old began spraying out the door. Repair came the first time no issue with that. Man stated that it happened again call back. They will bring a replacement washer. As soon as we started a load same issue. I call bestbuy 800 and I am put on hold 45 minutes. I call back and get told geek squad warranty does not supercede manufacturer warranty. So the next morning I go to the store before they open a guy is in a geek squad car and I tell him. He then takes my info and sets me up with a new washer. The Helpdesk is pathetic but local people actually do their jobs.

Good insurance I have found advantageous. Quick laptop tech support, repair scheduling for appliances troublesome.

GEEK SQUAD HAVE COME TO MY HOUSE TO FIX MY INSIGNIA WASHER MORE THAN 10 TIMES ALREADY IN LESS THAN 5 MONTHS. IM NOT SURE IF ITS THE WASHER THAT IS TRASH OR THE MANY WORKERS THAT HAVE COME AND TRY TO FIX DONT KNOW WHAT THEY ARE DOING. IM SICK OF HAVING TO DEAL WITH THESE MANY ISSUES WITH THIS WASHER IN LESS THAN A YEAR!!!!!! I NEED A REPLACEMENT

Always purchase the plan. The Geek Squad is available to answer my questions and takes care of my issues in a timely and efficient manner.

Ive had great success with the Geek squad protection in the past and so I bought it again. Unfortunately with the lack of luck Ive had with Washers and dryers the Geek Squad protection has really come in handy.

It’s nice that they offered extra protection, it allows for no worries!

I am a new homeowner and single so this washer/dryer combo is great for me. The items look nice and they are very easy to use. I have only had these items in my home for a few weeks but so far they have worked great. My clothes are clean and fresh which is really what you buy a washer/dryer for right? so no complaints on that front.

I had so many problems with this dryer when first purchased. The heating element went out after about a month of having it. It was worked on about 6 different times before they replaced the heating element. No problems after it was replaced.

The agents installed my washer quickly. They tested the washer and removed all pavking material.

After a lot of trouble shooting on a washer unit issue the store went ahead and replaced the unit. Install was professional and extended warranty was worth the price for major appliances.

Great, knowledgeable team! My mom called themnto her home for computer repairs. Very satisfied.

Agents installed everything did good job kind and professional

Always get protection geek squad you'll have piece of mind knowing that if you're product fails they are there to help you out

Get the warranty! We bought the warranty for our dishwasher and it was the best decision one month before the warranty expired our dishwasher broke and it got replaced with a new one so I bought the warranty for my washer and dryer because it will save you money if your breaks

I will highly recommend geek squad to anyone needing service protection on their product. The price was minimal for the protection provided.

Great unit. Economical purchase. Delivery was quick and fast in and out. Thanks Best Buy