Customer Ratings & Reviews

Bought service protection for my washer and had it replaced no problem Only thing is I bought 5 year warranty still had a year on policy but that was voided with new washer had to buy another five years.

The agents delivered and arranged my item in the laundry room

I bought the Washer/Dryer Heat pump Dry , and as someone who worked servicing appliances for 27 years, I know things can happen, and I also know the technology these machines have now , I needed the Geek Squad on my side !!

I had to quickly replace my old one that broke. After finding out NONE of the ones advertised for sale at Lowes or Home depot would not be available for delivery until 2 months. I found this one although it was more then I wanted to spend. What I would have spent at laundry matt for my family of 5 if I were to wait those 2 months, would of cost more in the long one. Plus this one was delivered in 2 days & much bigger than I expected with an added bonus of having 3 years protection

Warranty was super easy to buy (adding extra text)

It is high recommended to have at least 3 year protection

Good samsung dryer, dries really fast i cant complain.

Got the 5-year warranty I think is a good investment especially the washer and dryer being so expensive. Bought a Samsung refrigerator with the five you warranty and it was worth it. Refrigerator wasn't working too well called the warranty department within a few days they came and fixed it with no problems nothing out of pocket.

Warranty is a must with anything i buy from any company ...

This washer has proven its worth. I wash light and extremely heavy soiled clothes and this washer continuously comes out ahead.

I purchased this fridge with suspicious thought.It was worthy and very good quality.I organize my cakes of my own bakery. It’s so good and not to big to keep your space clean

This is on a washer. Haven't used yet. In all honesty I hope don't need it. I would get on washers, maybe not on dryers. Never know the way things are made

Excellent washer and dryer set. Washer gets rid of the stains and clothes smells fresh after every wash. Dryer fully drys clothing very efficient units.

I haven't needed to use it. I bought it because it sounded different than other warranties (inclusive and easy to execute if needed).

I’ve always had great luck with geek squad service. It pays for itself. I’ve had it on a robotic vacuum that had issues & I ended up with a new one. The newest geek squad protection I got was for my new washer. That way I don’t have to worry about my new appliance!!!!

I purchased the protection plan on an open box item, and even after purchasing the protection plan, my total still came out to less than the original price of the item I bought. Definitely worth it to have protection and peace of mind.

Love the peace of mind. The repair would be way more than geek protection.

The geek squad was protection plan is good to have with no worries.

I've had mixed experiences with BB Geek Squad protections plans in the past. However, last May I bought a Maytag top loader washing machine for my mother and put a 5-yr protection plan. It was the best thing I could have done because 6 months later it simply stopped working. I called Geek Squad, they helped me set up an appointment and in a couple of days they came to fix it. I am very skeptical about spending my money on protections plans, but this time I am glad I decided to purchase the 5 yr protections plan. I may not feel confident on the Maytag washer I purchased, but I glad I can call GS to fix any future problems, at least for the next 4 years.

Wonderful service and they always go above and beyond to assist their customers.