Customer Ratings & Reviews

Love my washer! No problems. Glad I purchased geek squad protection.

The agent installed the washer and made you sure it was working properly before he left.

They are so helpful they know all the right answers and when you ask them a question they know right away with the right answer is I don’t have to go ask anyone else there really knowledgeable about everything no matter what products you buy from them and get the protection plan on it on the protection plan there’s no questions asked when somethings wrong they take care of you

The team who did the installation was very professional and service oriented. Great Experience

Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.

I love my washing machine. it's kind of like a smart watching machine. you don't have to worry about small medium or large loads. As you put the clothes in, the machine puts in just enough water for the load so there's no overload there's no underload there's just a perfect match for the load you have. this machine is great

I shopped around so long for a dryer and could only afford a used one but for about the same price I got this brand new Insignia dryer and it's one of thebest purchases lve made. This was the first Insignia product is made what since then the dryer a TV and I'm very happy with the brand. I have 4 kids so it's always going and it's great

With all the electronics & computer technology, the Geel Squad extended service is well worth the money. Best Buy really takes care of you with this.

great coverage extender for my new washer and dryer

Theyve been great at answering my questions and concerns

Geek squad protection awesome people over the phone help me and recommend me how to be ready for any inconvenient

This LG has a jumbo capacity and fit about 24 pounds of our laundry and was one of the few HE top-loaders to excel at cleaning. But like many HE top-loaders it wasn't so gentle on fabrics. Normal wash time is 75 minutes on heavy-soil setting; the TurboWash feature cuts time without affecting performance. Features include a steam option and SmartDiagnosis. It lets you transmit washer data by phone to technicians who will try to solve the problem without a housecall.

So far works good no issues or problems yet and I like the color.

A lot of people say not to do the extended warranties but for the price you almost can’t beat it on certain appliances. When you get close to the end of the five-year extended warranty you’re given an option of doubling it one more time for a fee. On a washing machine or dryer to have an extended warranty for 10 years for only $150 is almost a no-brainer! In 10 years time it more than pays for itself after just one visit!

We always get the Greek Squad warrantee of high dollar purchases. Quick and easy one stop shopping. I’m sure there are other options, but have always been pleased the BB when I needed to call.

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

Purchased the 5 year extended warranty through the geek squad for our Samsung washer. Although I haven't had to use them yet, it is nice to know I have the added protection if needed.

Glad I purchased this and wish i had before when purchsing but now i know to do so.

I like the geek squad service plan. It is well worth it, as I used it to fix my son’s computer( free of charge) by putting a new operating System, and have the hard drive replaced( paid the material). I also get discount on appliance install, disc on warrenty plan,& free haul away. I love it. My2d year of subscription.

The new washing machine was not operating as required. The geek squad offered to immediately replace the unit. I was able to get the unit to work properly after turning the operation knob back and forth and resetting it to "normal" operations and it works very well now. I called the Geek Squad and they nicely cancelled a replacement washer. No problem !!