Customer Ratings & Reviews

Alması ao helpful better price good quality service

The Geek Squad Protection plan has always been a must-have. Computers tend to have issues and appliances breakdown so its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance or other purchase without one.

Very convenient using, set & forget. The app notifies you when your wash is done, what stage it's in & many more

No issues with the warranty and easy quick scheduling.

Best Buy protection plans are awesome. I haven’t had many issues with Best Buy products but when I did, the protection coverage was extremely helpful.

I love my Dryer its confortable inside and look great and any laundry nice color white and grey

I have not had to use the warranty yet. I will use it when the time comes

The agent was very respectful and helpful. Knew exactly what was wrong with my washer.

We had a washer explode and then had to wait three weeks to get a new one even though we had this warranty. We kept getting the run around from Best Buy. Also when you get a new replacement item the protection plan is over even though it's supposed to be for five years.

The squad was very polite and went out of their way to make sure I was satisfied after an order mixup in the store. Great guys.

They are so helpful they know all the right answers and when you ask them a question they know right away with the right answer is I don’t have to go ask anyone else there really knowledgeable about everything no matter what products you buy from them and get the protection plan on it on the protection plan there’s no questions asked when somethings wrong they take care of you

Haven't had to use Geek Squad this time but have always had a great experience in the past!

Awesome product. Awesome service, will always purchase

Had a problem with Samsung dryer. Geek squad came out and determined the dryer was bad so they replaced it, no problem! 5 year warranty worked very well!

I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

I always get extended warrantees on new expensive major appliances. Peace of mind and ready for any problems. Modern appliances are not as long lived as the good old days. Too many things can go wrong with computer chips.

So far haven't needed the warranty. Fingers crossed!

I love when it let me know when the cicle is done.

I purchased the 3 year protection just incase. Definitely worth it if something happens or goes wrong and with a big purchase nice option for the future

Very helpful when I had to reschedule the installation of my new dryer.