Customer Ratings & Reviews

It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

We purchase one with everything we buy. It has come in hand numerous times and pays itself off.

When you are investing in large appliances having Geek Squad is just a no brainer. Depending on what you buy they come to your home to service the item. I hope I never have to use it, but if I need it I know Geek Squad will be out to my home to service (or replace) my washer and dryer.

Great service and great people would recommend for anyone

Anytime you can get a great price on an item at Best Buy and get the protection plan for protection and peace of mind, that is the Best Buy of all.

Excellent service, always with quality of service and they solve problems quickly and efficiently

I’ve used geek squad for 20 years. From my computers, laptops, washers, dryers, refrigerators, stoves I’ve purchased them and geek squad always comes through!

They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

i hope i never have to use this, but it's a great service to have. 5 years is a long time for a warranty, so well worth it.

I haven’t had to use it yet on the new washer, but hopefully I don’t need to

I have not had to use this on my current machine but it feels good knowing im covered for several years after the troubles I had with my last washing machine.

Look, who cares about what they call themselves. Three years of knowing that a fix for any problem with my new washing machine is only a phone call away is worth every cent I paid for it. What price peace of mind? I doubt I will ever need to call them but I know that if I do, they'll be there to fix whatever is broken, and at seventy, that's worth a lot.

My previous washer lasted 4 years. I thought it would last 7. Getting a warranty for 5 years works for me in that if it doesn’t last as long as my previous one, I get a new one.

I hope i never need to use the service but am glad its there if i do.

The Geek Squad Protection plan has always been a must-have. Appliances breakdown and its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance without one.

Best service always buy home warranty this any stuff you buy

You must purchase this extra protection because they don’t make appliances to last for years any longer. I had a washing machine I bought at Best Buy that only lasted a year and a half before it flooded my carpet. Geek Squad came and repaired it zero cost.

I'm a big believer of the 5-year warranty when you purchase a big appliance. I had my LG washer replaced free of charge when the technician could not fix the issue. I had the washer for 3 years and received a brand new one.

I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

This was one of the best purchases I've ever made I love it!!!!! If I had to choose again, I would definitely choose best buy for my future purchases for appliances.