Customer Ratings & Reviews

The guys at the desk are well knowledgeable and helpful. I went in to get my phone checked after the backside cracked. They explaining the issue on the phone. They gave me the right suggestion to take my phone to the main apple store for the options available for me there.

In and out very fast and professional.installed my washer fast.

Really happy with the service Very efficient .highly recommended

I love this washer Best washer I have ever had. Easy to use

I bought them almost two years ago and they are exactly as the first day. Use them remotely is amazing.

We purchased the Geek Squad Protection Plan "just in case." However, my experience with Maytag products is that I'll never have to use it. It's getting harder and harder to find repair folks where I live. We also like the tech protection plan on our electronics. Best Buy is a friend!

My 1st dryer was defective upon delivery, didn’t work, when I called week squad they said I would have to call store and purchase a new one, even though the 1st one never worked. Store employee was very helpful and a new dryer was delivered a few days later. However since the 1st one did not work, I don’t feel like I should have had to wait for another to be delivered.

I received a good attention when I used ! Really quick

I have purchased Geek Squad Protection plans for all my appliances and any tech which costs me over $200 over the past 5 years. Great Customer Service at a decent price, which is more than I can say for the Manufacturer's plans offered/Customer Service that I've experience on previous appliances!

this service is worth its weight in gold any issues a tech comes out and takes care of business

I had this for a week now and I love it. Much larger capacity than my previous Kenmore elite washer and it beats it hands down in wash quality. The steam clan function is an icing on the cake. Not to mention the great looks.

I've been very happy with my geek squad purchase on my items so far so good

For the first time in years I had to use Geek squad and it was good. Also it depends of the person that helps you but I had no issues at all

Great to have. Hard decision which to buy tho! Love them all as bigger capacity.

First experience was my installation of my Sony 4K Smart TV. They removed my old tv and brought in the new one. Then the Geek Squad came in and did all the hook-up, showed me how to use it, and answered any questions I had. Was just a great experience, I went back to Best Buy to buy new washer and dryer. Installation team there was great. The Geek Squad is a super addition to Best Buy's team!

Too early to know how good this plan is, so giving only 4 stars for now. Geek Squad has always been a great value for my laptops, printers, desktops and other devices, so I expect the plan on the dryer will be the same. The dryer was a gift to my daughter and son-in-law and I bought the protection to make it less of a hassle if service is needed, since their work and travel schedules leave little time to search for appliance service providers.

Do not ever buy an appliance without the BestBuy warranties. I can't begin to count how many times we have successfully used the warranties for everything from game consoles, appliances, computers and more. The cost for four or five years is less than a single repair. Furthermore, BestBuy repairs are completed relatively quickly. Home repair appointments are timely, as well.

Beyond happy with my washer! Does it's job very well and have no issues. Would recommend!

When our dryer died under the extended warranty, we bought a new washer to match the new dryer we had to purchase. We canceled our washer's warranty and received a small refund back against what we had paid. Adding the washer and dryer warranties together, we still came out way ahead.

These protection plans are worth the money for big ticket items. If several attempts to repair the item are not successful, this plan provides a replacement of the item at no charge. Never paid for any of the service calls. Definitely worth the extra money.