Customer Ratings & Reviews

Do not ever buy an appliance without the BestBuy warranties. I can't begin to count how many times we have successfully used the warranties for everything from game consoles, appliances, computers and more. The cost for four or five years is less than a single repair. Furthermore, BestBuy repairs are completed relatively quickly. Home repair appointments are timely, as well.

When our dryer died under the extended warranty, we bought a new washer to match the new dryer we had to purchase. We canceled our washer's warranty and received a small refund back against what we had paid. Adding the washer and dryer warranties together, we still came out way ahead.

Beyond happy with my washer! Does it's job very well and have no issues. Would recommend!

These protection plans are worth the money for big ticket items. If several attempts to repair the item are not successful, this plan provides a replacement of the item at no charge. Never paid for any of the service calls. Definitely worth the extra money.

Great customer service, always very helpful with any issues I might have.

just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

I like having the extra years of service plan. I can't really locate my plan though but I believe it's on file with BestBuy. I think I call Geek Squad and they help if I ever need service so should be very easy to do. Was affordable and worth buying I think if something goes wrong with electronics

To me it just makes no sense to buy something this expensive and not get a protection plan on it.. You are protecting your investment. And the Geek Squad makes it so easy they will come out fix repair or or replace I use eat squad for everything that I buy from Best Buy.

oh yes i just got it like 3 weeks ago and i love it only one problem connecting the hot and cold water lines if you want just cold water connect it to the cold water line on the back of the washer because I am i had to do it if its on hot line you'll get a error and no water will get into washer

Geek Squad has always fixed or repaired any claim I have filed. Great value.

It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

Love how you can change settings for all types of laundry. Also uses kess water and electricity than my old set of HE top load that got damaged in flooding.

The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.

I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

This washer cleans very well and the basket is a nice size to handle heavy work clothes and get them clean.

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

Geek squad protection is better than the manufacturers warranty. No hassle is the way to go.

The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.

Great machine! Love that it was so easy to pick out and staff was great