Customer Ratings & Reviews

I bought a dryer from Best Buy, which packed up after one use. Thank God for Geek squad who came to the rescue. The representative from Geek squad was highly professional and the service was excellent.

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got if for a washer / dryer set. A very good value even if I didn't get it on sale. Recommended.

Haven't had to use this yet but I have had very good service with all problems or updates with products from Best Buy.

Very good for price, a little bit small but overall really good

For the most part, the all-in-one works well, but you constantly have to clean it and make sure lint isn’t clogging things, which can prevent it from drying properly. You’ll also end up on the phone with LG a lot. In my personal opinion, this machine is best for a one- or two-person household. We have a lot of kids, and it just doesn’t work well for a big family. Sometimes it takes six hours just to wash and dry one load. If you’re okay with that kind of time, this might work for you — but for a large household, I wouldn’t recommend it.

Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

Everything was hooked up quick and efficiently happy with the service

Washer and dryer are great! Installation was smooth with the installation team that came to do it.

Great. I had to get this Greek squad insurance for my washer and dryer

I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

I get the extended warranty on every appliances purchase. It’s saved me money a few times and well worth the money.

Excelente and Professional Service! They answer all my questions and provided me with the information I needed. Than you, happy customer!!

I reviewed quite a few washers. I wanted the one that we purchased to be energy efficient and affordable. The LG WT5270CW is great. The ONLY negatives in my eyes are that there isn't a hand wash cycle (although there is a delicate cycle) and that the tub is a bit deep for me to reach into the bottom (I'm petite) but this problem was solved with a grabber that is used to grasp items out of reach.

Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.

Great so far!!! Havwnt had any issues its very quiet and fan handle big loads of clothes. Great washer so far !

I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.

You must purchase this extra protection because they don’t make appliances to last for years any longer. I had a washing machine I bought at Best Buy that only lasted a year and a half before it flooded my carpet. Geek Squad came and repaired it zero cost.