Customer Ratings & Reviews

Extremely Happy with the Beat Buy Team members who delivered New Washer and Dryer and Hauled away our old ones. Had zero issues!! Thank you guys and hopefully we will not have to use this Plan!!

[Employee of bestbuy] The techs are well trained and having the extended warranty plan is always a peace of mind

It's good to know we have the added protection if we need it. I had to use the Geek Squad once before on a separate purchase and there was no problem. The product was replaced. Easy.

It's a good protection plan to have just incase something goes wrong with your dryer in your home.

Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

so far so good. Good value and reputable brand. My plumber recommended this brand. Only complaint is Geek squad wouldn't install the steamer component. Wish I would have known that in advance. Had to higher my plumber to do it.

Best washer and dryer purchase ever, and my last machines were Maytags!!! The squats had to bring the machines to the second floor!! They were great and explained every detail!!

Excelente and Professional Service! They answer all my questions and provided me with the information I needed. Than you, happy customer!!

Have not had to use it yet and hope I never do, but glad to have

I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

Excellent service............................ ....

Excellent washer wouldn’t trade it for another. I’ll always purchase LG from Best Buy.

Got a great LG washer and dryer with a one-year warranty from factory ... Not saying if that's good or bad but I do know Best Buy's extended warranty it's a lot better because if they can't fix it They will replace it for the cost you pay for

No issues with the warranty and easy quick scheduling.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

Awesome product. Awesome service, will always purchase

We are very happy with these machines, the best we have had to date, I highly recommend them

"Providing excellent customer service and having top-notch technical skills are our highest priorities."