Customer Ratings & Reviews

So far haven't needed the warranty. Fingers crossed!

Hoping I won't have any need for it but got the protection plan because you never know what can happen and it was a good price point!

Great quality washer and dryer. Clothes have never been ckeaner. Easy & convenient to use. Efficient with energy & saves on laundry detergent. Love it

The Geek Squad is super! They deliver and set up our appliances/televisions and service any items that require repair. It is reassuring to have them as a back-up should we lose the function of any of our electronics.

I have been very happy with Geek Squad, they help me with every issue.

my previous washer stopped working and with this service, they replaced my old washer . I was very impressed with this coverage.

Haven't had to use this yet but I have had very good service with all problems or updates with products from Best Buy.

really need this incase in future something went wrong and they did awesome

Cant go without geek squad service a most have for every purchase

Great item arrived in perfect conditions, have done my laundry and way better than top load Washer. Great Protection for my appliance.

I love when it let me know when the cicle is done.

Exceptional customer service happy with my purchase

I purchased this with a machine that ended up having some trouble. It was reassuring to have the coverage. Unfortunately, we had trouble during the COVID quarantine. It took about a month for us to have someone come and look at our machine.

Satisfy and secure with this purchase Protection plan

Called in 1st time since purchase in 2020. Received someone out of state, hard time understanding and he didn't speak very good english and called me Cereal. 2nd time called in, spoke with Shelly who did a great job!! Took care of issue right away!

The techs brought the tools, I already had the connection hoses and hookups, and have not needed the technical services of the Squad in the year since purchase. Zero problems with the entire purchase.

I used this protection plan for my old washer but back then I went with the shorter plan and the Samsung died about a year earlier. So this time I went with the five year plan which cost only like $30 a year so it seems like a great value.

Great item arrived in perfect conditions, have done my laundry and way better than top load Dryer. Great Protection for my appliance.

I feel at ease knowing if something goes wrong with my washing machine I am covered.

I wanted extra protection and this was affordable.