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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5625 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 5,625 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a new washer and dryer Samsung set and they look great and also purchased the ext warrantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully dont have to use it … but Best Buy is very supportive and they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and great customer service and they will answer all your questions you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I have this protection, peace of mind, knowing that if anything happens to my washer in the next five years, it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have anything can happen a machine is man made no one should purchase without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suzi H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have this protection incase you need it for any reason, Geek Squad will come and take care of the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision to make when buying anything from Best Buy. My wife and I bought a television 2 years ago from Best Buy and the picture started flickering, and wouldn’t stop!! We was reimbursed our whole purchase price minus like $20,..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine! Def worth the buy and handles are laegest loads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the additional service for 5- years. Even I I won’t need to use it, it’s not wasting my money The installers did excellent job with the installation on washer/dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Nice! I love … always recommend!!! Good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a different washer it broke within a year best buy didn’t have the same brand but let us pick a different brand and just had to pay a difference we love our Samsung washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aggents came and connected my device quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheape price for peice of mind... 5 years of coverage on top of that...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty, just incase something goes wrong. I've rarely if ever needed to use a Best Buy warranty but I get it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad the come and fix the problems with my washer I have had with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and bought the extended 3 year Geek Squad Protection. Haven't had to use it. Thankfully.

    I would recommend this to a friend