Customer Ratings & Reviews

installers were very professional knew what they were doing Excellent job and took old units away. I bought a 5 year warranty to cover my new Samsung Dryer. Peace of mind for 5 years is worth this price.

The main reasons we buy our appliances at BEST BUY is the geek squad protection and service. But the service from BEST BUY's geek squad bar none better than any competition

The guarantee is good and you don't have to wait long.

Washer and dryer are great! Installation was smooth with the installation team that came to do it.

Absolutely love this…it provides worry free coverage with protection and professional fix if needed with the Geek Squad.

Insurance is insurance. Sure, you may never need it, but its always nice to have it. And I get it, its sometimes just a simple way companies can make money, but for a major appliance its worth it. If you're spending $500+ on a major appliance, this is not a big add on at all. Worth it!

Haven't used it but glad i got it.Best Buy is THE Best Buys

Great to have. Hard decision which to buy tho! Love them all as bigger capacity.

Great washer until it broke. Luckily it was under the year warranty. I hope it holds up. Purchased an extra 2 year warranty with Best Buy.

Installed my washer and hopefully I never have to use the repair service but it gives me peace of mind knowing I have it.

The men delivered my washer and dryer with little effort. I thought they would have problems getting them into the basement but they knew exactly what they were doing! I am glad I purchased this set as they work awesome!

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

Normally i don't purchase extended warranties, however I did this time just for the extra protection. The previous wash machine just didn't function very well and after less than 5 years i replaced it with a new one. I just felt it might make sense to get the extended warranty especially for the price, this time.

Being a total tech support member has saved me alot of money. They have fixed my computer and printers numerous times. They have replaced my defective washer with a brand new one. They have always treated me with respect.

We had to use it a few times for the front load washer, service was on time and efficient.

With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

Highly recommend the Geek Squad protection. My washer wasnt working properly. The parts werent available after two weeks Geek Squad said we are going to give you a new one. WOW

I purchased this warranty, just incase something goes wrong. I've rarely if ever needed to use a Best Buy warranty but I get it for peace of mind.

I had to use tgis with my new dryer and have a new one brought to me. The first dryer wasn't drying my clothes completely!