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Customer reviews

Rating 4.6 out of 5 stars with 5746 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,746 reviews
  • Rated 5 out of 5 stars

    Great Warranty, piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were very professional knew what they were doing Excellent job and took old units away. I bought a 5 year warranty to cover my new Samsung Dryer. Peace of mind for 5 years is worth this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service and warranty programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reasons we buy our appliances at BEST BUY is the geek squad protection and service. But the service from BEST BUY's geek squad bar none better than any competition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is good and you don't have to wait long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are great! Installation was smooth with the installation team that came to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free options and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this…it provides worry free coverage with protection and professional fix if needed with the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for Major Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is insurance. Sure, you may never need it, but its always nice to have it. And I get it, its sometimes just a simple way companies can make money, but for a major appliance its worth it. If you're spending $500+ on a major appliance, this is not a big add on at all. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On stand by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but glad i got it.Best Buy is THE Best Buys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Hard decision which to buy tho! Love them all as bigger capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer until it broke. Luckily it was under the year warranty. I hope it holds up. Purchased an extra 2 year warranty with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my washer and hopefully I never have to use the repair service but it gives me peace of mind knowing I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men delivered my washer and dryer with little effort. I thought they would have problems getting them into the basement but they knew exactly what they were doing! I am glad I purchased this set as they work awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally i don't purchase extended warranties, however I did this time just for the extra protection. The previous wash machine just didn't function very well and after less than 5 years i replaced it with a new one. I just felt it might make sense to get the extended warranty especially for the price, this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total tech support member has saved me alot of money. They have fixed my computer and printers numerous times. They have replaced my defective washer with a brand new one. They have always treated me with respect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use it a few times for the front load washer, service was on time and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty, EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad protection. My washer wasnt working properly. The parts werent available after two weeks Geek Squad said we are going to give you a new one. WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty, just incase something goes wrong. I've rarely if ever needed to use a Best Buy warranty but I get it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Service And My New Dryer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use tgis with my new dryer and have a new one brought to me. The first dryer wasn't drying my clothes completely!

    I would recommend this to a friend