Customer Ratings & Reviews

Great customer service, always very helpful with any issues I might have.

Can’t ask for more after successfully contacting the geek squad an appointment was made and the technician arrived to trouble shoot and replace the vital part in a timely manner.harmoon

5 year piece of mind at a reasonable price, I only buy plans for major appliances

Hopefully it will work and fix things if I am ever in needs. Just a precaution

Fortunately, knock on wood, I haven’t had to use this yet. However, I do feel safe knowing there is a squad of geeks on my payroll ready to do battle against the forces of evil on my behalf should day ever come that I am in danger.

The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.

Really happy with the service Very efficient .highly recommended

My favorite part is the 5 year geek squad warranty, never had to use but I see them moving around the city .

I am generally very cautious about extended warranties. With the new high tech washers and dryers this just plain makes sense to protect your investment. We looked at S**** for the same items, but their warranty was much more expensive without any benefit in coverage. Saved a lot going with BB and their warranty

Bought this protection for piece of mind but probably won't have to use it. The appliance's I buy at best buy always seem to be reliable and at a competitive price. Service and delivery has always been prompt and courteous.

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

Purchased extended warranty because after manufacturers warranty expires, it can be very expensive to repair any parts. So at least for 5 yrs I feel I have some peace of mind

In and out very fast and professional.installed my washer fast.

An extended warranty for a major appliance is an absolute necessity. Best Buy’s 5-Year Geek Squad Ptotection Plan is worth the additional cost since replacing appliances can be quite expensive.

Haven’t had to use it yet, but nice to k ow that I have protection- especially living in the country and knowing someone will come to us!

The delivery personal, were polite ,careful with my washer, and place it where told. Awesome job.

These people are super knowledgeable and helpful. No complaints from me. the geek squad is awesome!

The agents worked hard to do everything that I asked them to do and they worked with my schedule. They were kind a courteous to me and my family. It was a great help to have them here when everything was being set up, and it is a great to know that they will be with me for the next four years.

I love this washer Best washer I have ever had. Easy to use

This is great to have if you have issues with your appliances. This is not the 1st time I’ve purchased protection. You call if there’s a problem, they send someone out to fix or replace the item.