Customer Ratings & Reviews

I always purchase the extended warranty. I've had to only use the ones prior very few times but the times that I did use it they always came thru.

I have not had the need to use the protection plan. I am hoping not to ever use it. Some may feel that is a waste but I consider it an investment to ensure my products are protected with little to no disruption to my life.

When I purchased my appliances I was told that I had two weeks after the delivery date to purchase the protection plan. I went into the store to make the purchase and I was told by the CSR that it wasn't possible because two had past from the date of purchase. She then asked the Department Manager what could be done, he told her to give me an 800 number and they could help me. Once she ran the info again, she was able to complete the transaction. Then stated to me, "I knew you were telling the truth. But my computer isn't acting right!" On another note, I love my new washer and dryer! The young lady that assisted me with the initial purchase was great, but the second lady that I purchased the protection plan from was definitely not my favorite.

I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

worth the peace of mind. I feel confident that if I need to use it best buy will stand by the protection plan.

Its worth the protection plan for any minir hicups.

This was the first product I bought for my brand new home, It was a necessity of course and a good one. These products have and still is taking care of my clothes like a good machine should, I am very pleased with this purchase.

Nice work fast and courteous. Delivery was nice and smooth

I always buy extended warranties for my electronics and appliances. It nice to be worry free for 5 years. Should I need to use the plan, service is excellent and they are available when I am available.

Bought for an expensive set of Electrolux washer and dryer set. Hoping to never need to use it, but the coverage to cost is a good value.

Not much to say about this. I get a paper and email with information for the geek squad. If something should go wrong I call and use it. That simple.

AGENT SHAWN FROM CRANBERRY STORE HELPED ME GREATLY! EXCELLENT SERVICE & HIGHLY RECOMMEND.

I hope I do not need to use this protection but, l feel like it is a good deal and give me comfort in knowing I have this service.

Great Purchase, Definity I will buy again a Samsung Washer or dryer.

Recently purchased a new washer and dryer Samsung set and they look great and also purchased the ext warrantly.

Love the washer and stand easy set up easy to use works very well

I would highly recommend to get a warranty cause as we no anything can happen it pays to have back up its well worth it

It gives me piece of mind knowing that if something happens to my electronic I'll have geek squad to help me

Purchased my dryer and washer from here and if it messes up they will give you a new one , used to shop at cons and they would do minor fixes and I wad back to not having a washer or so on. Love that geek squad work with you and extra protection never hurts! Better to be safe than sorry

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought