Customer Ratings & Reviews

I believe in Murphy. If I buy the protection plan, nothing will happen. All of the reviews of the available units mentioned issues that require service or the replacement of the unit. If something happens, I am covered.

The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.

it's a good deal if you do a lot of business with Best Buy like we do. We do o property management and buy a lot of appliances thus one of the benefits is free delivery or haul away. this paid for itself within a couple of months for us

well actually I never really had to call them for anything yet but it's great to know that I have them

Spending over $1000 on any product you should at the very least consider a warranty. I purchased this 5-year warranty because I brought a $1800 washer and I like want this warranty provide "in case something happens"

Good service and great customer service and they will answer all your questions you have

Great service when machine kicked the bucket after only 2 to 3 years. Great value for the coverage provided. I will only buy major appliances from Best Buy with this coverage.

I purchased this warranty in case I have to use it. So far so good. In past warranty purchases, when I needed service, someone would always come out. I hope I don't have to use it, but I feel good with my purchase.

Bought new washer and dryer. Bought the extended warranty as replacing these items can get expensive. It is worth the money!

I have always gotten the protection plans through geek squad when I purchase anything through Best Buy. It just makes sense to do so. The cost is reasonable and the service is good.

Love my washer and dryer very much. They are still holding up strong

Geek squad has actually very good service the are quick, efficient and they don’t hesitate if there is a need of reemplace a product

One of the best insurance policies out there for your tech, worth the extra money for sure when untimely break downs happen. Wouldn’t buy a high end appliance or TV without it.

We had good experiences so far with the long protection plans. Several times we had rather expensive items replaced or refunded because they broke. The process was always quick and easy.

Service was very professional and worked with my schedule.

I would always reccomend the Protection Plan on any appliance. You never know when something may go wrong .My LG set of washer and dryer are perfect. Love all the different settings they have

If u need service if parts are ordered they don’t show up Best Buy will not tell u that service guy will not be coming on the day your service guy just doesn’t come nobody will let you know you just wait for nobody to show up No communication in-house

Great piece of mind knowing if something goes wrong with our washer we don’t have to pay to get it fixed.

I love Geek squad the come and fix the problems with my washer I have had with no problem

Always buy extra warrantee when buying protection for large products or expensive tech. They have always provided excellent repair service when needed.