Customer Ratings & Reviews

Buying a replacement washer and dryer is never a welcomed expense. Luckily we had our LG appliances for 15+ years with only one service call. No one wants this money outlay for new appliances, and to add on the service is an extra cost, but the peace of mind is so worth it. Best Buy’s no questions asked policy for a service call is worth every penny. Try to find a repairman the day after a houseful of company leaves you with a million towels and sheets to launder. You’ll pay more for his service than the service plan!

Great warranty. I haven't had any problems for Best buy. Definitely takes care of you

The warranties are affordable and worth the money.

I love how they schedule you for the appointment at least

Excellent outstanding people hooking up not only my washer and dryer but our pedestals as well. They went over details regarding the usage and how to program etc. We were very satisfied with this team as well as the product

its awesome! we've had this for a few months now. if there are any errors it easily explains how to fix the issue. any issues are always just minor normal upkeeps that we forgot to do. I recommend this product 10/10. Some people say they aren't sure how they would like not being able to start another load while one is drying; with my experience it has been much better to take the time to do it this way then to constantly forget my clothes in the washer and have to rewash them because of the odor. this I can turn on in the morning and head out if I need to. also the timing is very efficient and doesn't take long at all to wash and dry.

Love love the geek squad protection plan have used it numerous times on different things and have had no issues had a tv break and they gave me a gift card for the worth of the tv and same thing with a dryer I get the protection plan everytime I buy anything here

Best buy was able to quickly replace the unit i needed with no questions. the guys came out to replace it in a timely manner !

The initial installers forgot to set up my dryer to the vent but the bell squad came and saved the day.

actually purchased because of the electronics associated with washer = wont know if any good until (hopefully not) washer goes on the fritz

They are so helpful and professional. Help solve problems with ease. Makes my life way easier and doesn’t give me any worries

I am hopeful I wont have to use this, but I like having the peace of mind. We just spent a fortune on appliances and I am grateful we are covered.

When I asked for help I was answered quickly, communication is good, if I get my washing machine problems resolved I will recommend everyone to take their warranty to Best Buy.

I'm very pleased with this dryer,drying is amazing, plus theres multiple settings. Recommend anyone to buy this dryer you will be pleased with the purchase.

We enjoy the product protection plan, and Best Buy support is the BEST, though it's sad that machines don't last any better than they do.

My first machine didn't work properly so they replaced it with a brand new one.

Good product. Good pricing. Very affordable. Five stars

Very good value for an extended warranty especially for a modern machine.

Peace of mind. it’s that simple. When you purchase something From Best Buy You already expect quality. But there’s nothing wrong and it’s a very smart investment to get a guarantee, especially for five years and especially for a washer or dryer. To know that if in the unlikely event anything should go wrong I don’t have to deal with the manufacture. I don’t have to deal with making 10,000 phone calls. I could just simply call a Best Buy. It’s broken they come by they take the old one away and give me a new one you can put a price on that you just cant I can’t imagine anybody not getting the warranty

Help is always here when you call they have the answer .