Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5746 reviews
(5,746 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad always available for a good fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't need to use the GeekSquad yet for any repairs for this combo, but I have on past appliances.. They're always attentive quick and fix what's wrong. Thanks, GeekSquad
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation service was what I expect of Best Buy. Efficient, timely and easy to understand. I hope I don't have to use the protection, but it is nice to have it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get extra protection on my products and the geek squad has always been super helpful
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy Luv the experience of easy service Just a click away and team help available
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 year plan of protection, you should have, in case it has a problem.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got have this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely must have! Things break and gotta be ready for when, not if, they do.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not really know haven't had to use it. Does give me peace of mind
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warrianty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has already payed off. The first dryer was bad and they replaced it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my washer and dryer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents installed my new washer and dryer and were very professional.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bestbuy beats a manufacturer's extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the 5 year plan. And my washer broke and they came with a new one. Always make sure u have a plan in place best thing ever.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gorgeous set and a space saver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous set and it definitely measures up! I have these in my salon and they get a lot of use!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No Hassle Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy Warranties with Geek Squad. Always no hassle.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Beware when you buy any appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Peace Of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really know why Best Buy asks for a review of their appliance protection plan. I normally do get protection plans on large purchaces just in case. I had the option of 5 or 3 years and I went with 3 cause its a little cheaper and if I decide to I can always renew it for 3 more years.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This saved me from having to buy a new dryer. I have gotten a service plan on all my major purchases from Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad I have this protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad to have this protection. Fortunately I have not had to use it yet. If I do have a problem, I will be happy to have purchased the plan.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
One uses water, one uses oil. Same thing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thankful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im feel much more secure knowing that i have help should anything go wrong
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
