Customer Ratings & Reviews

I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.

I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.

Havent had to use it yet but its a great system incase i need it. Better yo be safe to have it then it breaking down and not having the warranty

really good is not loud at all i really love the tech on it

Brought new machine in and set it all up for me. Great people.

Tech Jeff was amazing super friendly very knowledgeable . Call center people I’d rather not have to call them ever again. What should have been an easy fix took multiple calls and hours on the phone to get a resolution acceptable to me as a paying customer with a new purchase

If you want peace of mind with your purchases I will definitely recommend Geek Squad!!! I Had a couple of problems with some items before, and they fix one and gave me a new product on the other one!!! They're great!!!

Geek squad has always been good to me on the few times i have needed them. Friendly, good service, and worth the money

The service was great and everything was explained well.

I have purchased washers and dryers from Best Buy over the years and the warranty on the washer has always paid itself off. I would recommend at least buying the warranty on any washer purchased.

Very easy to use if needed. Very nollegable. Very qick response.

They are friendly extremely helpful. Always gets the job done. Very very intelligent people working on my computers ALWAYS! There isn’t a problem they can’t solve and I’ve had many bizzare problems.

Sure, our installation was a mess. And getting that fixed took forever. But you know what? If this thing dies and it's a mechanical issue I'd rather not have to pay to fix it. Totally recommend it.

Love the comfort of knowing if there is a problem, it is covered!

Amazing geek squad service they were able to solve my problem in no time.

I am so happy that Best Buy Appliance Rep Linda talked me into this purchase. I have nothing bad to say about my LG front loading washer. I love it. It is efficient, quite, fast and pretty. Save up to buy one for yourself!

They were wonderful. If I ordered something from best buy. I would want them to bring it to me. Good guys

Not bad when you purchase a expensive item. They really protection you from any future damages.

They will come in handy if I ever need them. Looking forward to the assistance lol

For most products, we do not usually purchase extra protection plans. But as we get older the BB Geek Squad protection provides a feeling of needed confidence in both the product and the company itself.