Customer Ratings & Reviews

I love the simplicity of the machine well made !!!

Haven't had to use this yet, as my LG washing machine/dryer combo is working great after about 11 months. It comes with a diagnostic app you can use on your phone, so that's handy as well.

Got the protection just in case something happens and it hasn't but I'm glad it's protected just like most things, accidents or stuff just happens.

Stop checking for a review and just buy this. Do you really wanna deal with a broken down washer and dryer and no warranty? Don't be cheap. Buy this

The washer is very noisy and will not stay balanced. Do not recommend.

They did an ok job installing my washer. Did quite get it leveled right. I had to have someone else to come out and get it leveled.

We just purchased the service plan for some appliances we wanted and because we have been with BEST BUY for years we are confident that it will meet our needs.

The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

Always great to have a protection plan on large items i have not had to use my plan at this time

I always bought Geek Squad service for my appliances since their customer is awesome and it's really worth for that.

My mom love the new washer and even more that it's protected.

I haven't had to use the Geek Squad protection yet as my item was brand new but I wanted this extra security for the future.

Always a great value for warranties and easy to call

Good people always and help me so quickly and quality staff

We had to make a claim within the first year. Everything went smoothly. I highly recommend.

The agents connected my devices but there was a problems with the washer hook up second time cold and hot water lines not installed correctly... Third time washer replaced fine

There is no better a warranty than Geek Squad. They are quick to respond and are very knowledgeable and capable. Never had an issue when dealing with them.

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

The agents installed my washer & dryer perfectly. Very friendly & knowledgeable. Couldn’t be happier with their service. Thank you.