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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,748 reviews
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan around. Has help me on more than one occasion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a Geek Squad warranty. Verify reliable warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud machine, but great size! Would recommend or buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my dryer. Very professional,polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection because when needed they come out and quickly and courteously assist and correct the problem/issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality , decent price, very recommendable for purchase. Thanks to the staff for explanations and shared details about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold the home with the unit when it was a little over a year old so this review is a moot point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the protection plan just incase my product breaks down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad for many of our items. Only needed them once in 10 years and they did a fantastic job

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad you've had awesome service. We're privileged to be there for you whenever you need us. Please let us know if there's anything we can do for you!

  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well, needed to replace two washers and there wasnt any issue with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to add protection to my appliances when I purchased online. I went inside of the store and purchased protection for my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom love the new washer and even more that it's protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than what I had thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the GEEK SQUAD warranty has been really a plus. When we needed it- it was so easy to use. No hassle, no hidden strings, NO EXTRA MONEY I had to give out of my pocket. NICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With any major purchase you need protection on your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people always and help me so quickly and quality staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung outstanding quality & customer support is great! questions answered when needed, tips , but always a great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have extra protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection. They have always been so helpful and it gives me a piece of mind knowing my devise(s) are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because I feel more secure in my appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected the washer and dryer myself but it’s also a good idea to always have the quick acting gig squad on hand

    I would recommend this to a friend