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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,748 reviews
  • Rated 4 out of 5 stars

    Washer Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t called the geek squad for my washer yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this. I trust if I do with 5 yrs everything will go well. I am glad I purchased the additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put in a rental home to replace whirlpool machine. Quick and professional install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No way so that’s been very reassuring. We haven’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way so that’s been very reassuring. We haven’t had any problems with the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for my washer and dryer is priceless. I do not want to worry about paying to fix these ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great service they provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend for everyone to get this service from best buy. Its worth the money. You will not be disappointed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this place along with my new washer and dryer. I have had to use it once. The response was quick and repairs done on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured why not my last one tore up and hopefully this one will last awhile and if not I got these guys the back me up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great supporting you and helping with the best solution. Very patient, kind and really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it. So far, it’s just a back up plan “if” the washer ever breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed Washer and Dryer. He suggested replacing the washer, excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad coverage with big ticket items many electronic parts that potentially fail so great to have coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Happy to know that if I need service, these guys will be there for me. This is something I feel I need just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and very easy to usegood product and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quicker picker-upper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them awesome people yes yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beautiful washer machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer machine.thank you best buy♥️♥️♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get ALWAYS geek squad protection even if you have the manufacture one. YOU WILL THANK YOURSELF 100 TIMES OVER!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to put 5 year’s warranty,they have a good agent ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for a washing machine. Hopefully I don't need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tony. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my interactions with the geek squad staff have been amazing. US based so easy to understand.

    I would recommend this to a friend