Customer Ratings & Reviews

Haven't used it yet,let's see what happens when it breaks down?

Based on the cost over the span of five years, this appear to be reasonable.

Had this washer for one year and I have had to repair it. Now they are replacing it. Said it couldn't be fixed. And this has not been easy. I have been going back and fourth since Jan. And here it is May and still do not have a working Washer.

It was great for the game and the purpose and purchase

Our 1 year old whirlpool dryer stopped working and geek squad has been a terrible experience for us after going for almost 2 months with no dryer, 5 appointments (3 of which they called to postpone) they have only gotten it working to 70% of continued drying. I’m afraid we might have wasted our money on this seems like they aren’t as knowledgeable and as good as they claim to be. Truly disappointed. I would give it no stars if I could.

wont honor their warranty as promised. Said they don't know when they can get to my washing machine because of where I live??? shouldn't they have ask about that when I paid for all the warranties on all the appliances?

it;s good price for a warranty, $59 for 3 years, not bad

Good support service to ensure protection of your device

Not very happy because tech came twice and asked to get replacement but store sale did not gave us any reasonable replacement.

In the past, the geek squad has sent out knowledgeable people to my house. However, they did not use a stud finder before cutting a whole into my ceiling and thus cut a whole where a speaker would not fit.

after returning the product, we no longer need it.

Bought it for peace of mind. However, very costly.

I spend almost $20,000 purchasing items for my new home including the warranty for a washer and dryer for two levels let me tell you Best Buy drags you out for the GPS the techs Service you are not very shortly waste of time and money by

This is a joke! Call to get brand new appliance fixed after I received damaged. They give you the run around. Send a repair man out just for it to do the same thing after using it. Just send me the new product undamaged and take this thing back!

I'm not impressed with the warranty, they didn't cover my only failure.

Terrible service. I called long ago and they denied fixing my kitchen aide freezer. So why buy GS protection????? They told me to call manufacturer. Today as i type this the feeezer i replace. Very upset. I think had they really dedicated the fix, it be no issue today and no replacement.

Purchased extended warranty bit would jot cover a boot seal that collected mold within 2 years even though Maytag clearly stated it is not a cosmetic thing and they will replace it themselves.

Dryer does not dry very well. Lint gets into clothes when drying. Settings do not work at all in terms of drying clothes. There is no light inside dryer.

Less than 9 months after purchase, the dryer drum broke out from the dryer. It is not drying properly too. What use to be done in one drying cycle needs to be run twice now. Super disappointed!

they could not set the delivery date of the last product I bought because of a system error. I cald many times. I had to return it and buy it again