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  • The text in the image is "CANSENG SAMSDNG." It appears to be a misspelling or a typographical error. The correct text should likely be "CANSENG SAMSUNG."

3-Year Standard Geek Squad Protection

SKU:
6626800
See Details

Customer reviews

Rating 4.6 out of 5 stars with 5664 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,664 reviews

  • Need better communications!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One again this LG washer and Dryer took from September 2019 to December 2019 ... Communications were NOT GOOD!!!!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Don’t buy the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest they can make it out to fix a product that is two months old is in nine days and this is two weeks after the first call

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Read fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not understanding what I needed. I can’t even use the Best Buy geek squad while my washer is under manufacture warranty!

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is trash. Geek squad even worst. Highly not recommended.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely pointless and a waste of money. They insist nothing is wrong and then left with a bunch of stuff unscrewed.

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a lg washer few months ago day one having smell issues best buy send technicians few times couldn’t do anything now iam out of return period and they can’t exchange so no more best buy for me they lost a very loyal customer

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They want to charge $100 just to come out then charge $500 to fix it what's the purpose of being a total tech member

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Flood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for maybe 3 days the it was pouring water out into floor like it wasn't going into tub it was opened box I think it had alot more wrong with it than we were told

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, everything that can go wrong with an item will be considered "not covered" don't waste your money.

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • invisible policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided no coverage policy or documentation on how to use this service. No phone numbers??

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the point of having a service plan if you can’t get the service they advertise when you purchase the product. Horrible automated phone system. You can never reach anyone, it’s like going in an endless loop of frustration!

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • NOt Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently having trouble with my dryer and every time I call the number to set up an appointment the automatic services hangs up on me.

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This certainly does sound like a frustrating experience, and far from the level of service we expect to provide our customers. We apologize for this inconvenience and burden. We are experiencing higher than normal call volume due to COVID-19 and we appreciate your understanding. Regardless, we'd love to see how we can help and what options are available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this for my first year of service got billed for a second year for right now I’m not happy

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the dryer to Best Buy, and even though I purchased the 5 year Geek Squad warranty, the did not offer to help with the install.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use them for this particular project

    This review is from 3-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • No Proof of Paid Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased wasn’t given receipts or papers for insurance. No proof of Purchase!

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Very disappointed in installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad installation team never showed up. :( We ended up carrying the washer and dryer up our stairs by ourselves and installing everything by watching YouTube.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Needs lots of repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient when it is working. Laundry smells a lot. Constantly servicing.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I will never spend my money with this company agai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall horrible experience spent a month trying to get supervisor to call me back, which never happened

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Cant say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I can’t really review it. It was dead on arrival. Didn’t have any more in stock. Nd needed a washer and dryer in a hurry. So got an lg from a different store

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
Page 267, Showing 5,321-5,340 of 5,664 reviews
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