Customer Ratings & Reviews

Nice to.kmow if something goes wrong Wasn't a bad price point

Good t customer service Great job Geek Squad. Thank you!

Bought this plan for my washer. Five months after buying the washer and this plan, my washer had a leak. It was a disconnected tubing and was fixed quickly for free (would cost over $200). Yeah it would be still under the manufacturer's warranty but from what I have read it could be a headache to get help from them.

Purchased the 3-year protection plans with my appliance purchases. I haven't used them yet, but I feel secure in knowing my items are protected.

Geek squad has excellent customer service. Definitely recommend !

Was offered a great price to protect my investment.

Excellent value for protecting my new GE profile washer/dryer combo. I have the peace of mind knowing my purchase is covered for 5 years. Thanks Best Buy!

Called in and had to exchange my front end washer for a top end loader. These guys made the transition easy and quick. They solved my problems with no question. I appreciate the help.

Washing machine is great! I love the vent where is keeps it from smelling like other washing machines

This was the 2nd group that came out as the first washer didn't work correctly. They also did a great job with installment.

Very good product and give a good save feelings create

I have bad luck with washers. They always break down. Purchased a GE washer used once then the circuit board fried. Purchased a Maytag Cabrio it leaked after a year or two geek squad took care of it. It screwed up again and it wasn't repairable was refunded some money. Purchased a Samsung washer , then it was recalled due to it exploding Samsung issued a partial refund and I cancelled the warranty with a partial refund. Purchased another Samsung washer with Geek Squad protection...yup!

The Geeksquad installed my washer and answered all my questions I hope I never need them to service the washer for any problems that may arise but if it does I would feel confident in their servicing it.

Geek squad always delivers great content squad protection

It better be good for a repairs. I didnt buy it for anything but that

Comes in handy when you need it. Always available. Answers questions or finds the right person for you

This product is awesome and has the reputation of being reliable. It is easy to take care of and clean and it does the job job like it said it would do. I would highly recommend this to a friend.

Quality is guaranteed with this purchase through the Geek Squad. I have worked in retail and will not make a major purchase without having the protection plan. It’s that simple. With the plan, the consumer is afforded the ability to have their product serviced or many times, replaced, when they don’t perform as they did when new.

always a pleasure dealing with best buy team members go above and beyond to help always recommend friends and family to go to best buy

Both appliances are very easy to use. We bought them about 2 months ago and so far both are working wonderful. I bought the 5 yrs extended warranty as well just in case.