Customer Ratings & Reviews

Great quality for the price. Nothing fancy, just right for apartments.

Called in and had to exchange my front end washer for a top end loader. These guys made the transition easy and quick. They solved my problems with no question. I appreciate the help.

Best Buy's Geek Squad, Turned My Heavy Duty Appliance Into A Work Horse And Backed Up The Endurance, Performance, And Future Services And Durability, With The Geek Squad 3 Year Standard Protection Plan. Shout Out, Geek Squad To The Rescue, With The Protection Plan.

i purchased the warranty because i have had to use it in the past. I highly recommend getting it because it will save you money later.

great coverage extender for my new washer and dryer

If u need service if parts are ordered they don’t show up Best Buy will not tell u that service guy will not be coming on the day your service guy just doesn’t come nobody will let you know you just wait for nobody to show up No communication in-house

I just got a warranty. There was no install of my dryer.

Haven't used yet lol but seems to be worth having.

The new washing machine was not operating as required. The geek squad offered to immediately replace the unit. I was able to get the unit to work properly after turning the operation knob back and forth and resetting it to "normal" operations and it works very well now. I called the Geek Squad and they nicely cancelled a replacement washer. No problem !!

I think it’s good to have. When researching this dryer it seems like most people encounter issues in the first couple years.

Very professional and helpful, made sure I was happy with my service

So I highly recommend everyone purchase the warranty on your items you wouldn’t regret it!!!

I am sure the Geek Squad will be pro's if I should ever need them.

The Geek Squad Protection plan has always been a must-have. Computers tend to have issues and appliances breakdown so its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance or other purchase without one.

I Like My 5 Year Protection Plan. I Think It’s A Great Idea To Have It. I’m Glad I Have It.

wasnt expensive definitely worth every dime super nice and friendly

Best decision I ever made one bill all things covered by Best Buy as long as it’s purchased for them really good job with this one guys!

Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

Love the geek squad. Returned a Samsung dryer and replaced with an LG. Ease of return was excellent!

A lot of people say not to do the extended warranties but for the price you almost can’t beat it on certain appliances. When you get close to the end of the five-year extended warranty you’re given an option of doubling it one more time for a fee. On a washing machine or dryer to have an extended warranty for 10 years for only $150 is almost a no-brainer! In 10 years time it more than pays for itself after just one visit!